Help centre
Guides for running your shop.
Short, practical articles. Each one assumes you are in the dashboard already. If a step is missing, write to us and we will add it.
Start here
Four guides most shops need first
Signup, a product, a delivery charge, then a domain if you have one. Everything else can wait until the first order.
Create your shop
Sign up, verify your email and land in your dashboard in about two minutes.
Read the guide
02Add your first product
Photos, price, stock and variants, and when to use a draft.
Read the guide
03Delivery zones and charges
Charge by region, by the rest of the country, or the same everywhere.
Read the guide
04Connect your own domain
A few DNS records where you manage DNS; SSL is automatic.
Read the guide
All guides
Browse by what you are doing
Getting started
From the signup form to a published product. The shortest path to a shop that can take an order.
- Create your shopSign up, verify your email and land in your dashboard in about two minutes.
- Add your first productPhotos, price, stock and variants, and when to use a draft.
- Choose a planPage for a website, Store to sell, Growth for a blog and reports.
- Build your home page with sectionsArrange the home page in the theme editor.
- Start a blogPosts are on the Growth plan.
Selling
Delivery charges, pay on delivery, order statuses and the emails buyers receive.
Your store
A custom domain, SSL, and the theme buyers see. Change the look without losing the catalogue.
Team and account
Staff roles, the trial, renewals and exporting orders when you need a spreadsheet.
The article did not match the screen
Dashboards move. If a menu name in a guide does not match what you see, say which guide and which plan you are on. We update the article rather than leaving you to guess.
No shop yet? Start with the trial.
The first guide assumes an account. Create one, then come back. The checklist in the dashboard follows the same order.