Help centre/Team and account
Plans, trial and renewals
How the trial ends, how to pay, what happens if you do not.
Every shop starts with 14 days of Growth features. Before it ends, open Settings › Billing and request the plan you want; we confirm payment details for your country and activate it. No payment is collected inside the platform.
Choose a plan in Settings › Billing and pay by card; it renews automatically and every payment appears in your payment history. You can also pay by bank transfer or mobile money with a request. When a period ends without payment the dashboard locks (Billing stays open), and the storefront stays live for 7 more days before it pauses. Nothing is deleted.
What you will be asked to pay
The amount is the plan price in the currency you picked, plus any tax we confirm for your country. We do not charge a percent of orders. Yearly billing includes two months in the price. After activation the end date shows on Settings › Billing, and the reminder email goes to the owner before that date.