Help centre/Selling

Buyer emails and alerts

Edit templates per language, test them, see what was sent.

Settings › Notifications lists every buyer email (confirmation, processing, shipped, delivered, cancelled) per storefront language. Variables in double braces are filled per order; use “Send me a test” to see the result. Turn any event off if you do not want it sent.

Recent messages shows delivery status; failed sends are retried automatically.

Languages

Each storefront language has its own wording. A buyer receives the template for the language they used on the shop. If you only fill in one language, buyers in another language get that fallback rather than a blank email. “Send me a test” uses sample order data so you can read the layout before a real order exists.

If the screen does not match

Menu names follow the dashboard in English. A translated dashboard uses the same order: the checklist on Home, then Products, Orders, and Settings. Your plan can hide a feature this guide mentions. Analytics reports, for example, are on Growth and Pro. The page will say so rather than show an empty button.

Still blocked? Email info@w3ultra.com with the guide title and a screenshot. We reply within one business day.

More in Selling

Next guide

Export your data

Orders, products sold and customers as CSV.

Want this on your own shop?

The trial includes the dashboard these guides describe. Fourteen days, no card.