Delivery zones and charges
Charge by region, by the rest of the country, or the same everywhere.
Zones live in Settings › Delivery. A zone matches an address by region (for countries with region data), by “rest of country”, or “everywhere”. The first matching zone in order wins.
- Add a zone and pick where it applies.
- Set the delivery charge and, optionally, a free-delivery threshold.
- Add an estimated delivery time; buyers see it at checkout and in emails.
- Drag zones to set priority; “everywhere” usually goes last.
Lost checkouts
Analytics shows “Lost at checkout” — buyers whose address matched no zone. Add a catch-all zone if that number is not zero.